Bissell Crosswave vs Symphony

Both units in the Bissell Crosswave vs Symphony comparison are high quality machines. They are done well and often the performance meets or exceeds customer expectations. These are very similar steam mops / vacuums, but they are different enough to make your decision a little easier. Read on below to find out which of these machines is right for you.

Bissell’s Cross Waves – Click here to see the price

Bissell’s Symphony – Click here to see the price

Bissell CrossWave vs Symphony: which economical vacuum cleaner is right for you …?

Functionality and field of use

Bissell Crosswave vs. Symphony

Bissell’s Cross Waves

The Crosswave performs the 2 in 1 function of vacuuming and scrubbing the floor. It is a multi-surface machine and can therefore be used on both sealed hard floors and carpets. The Symphony is a combination of a vacuum and a steam mop, and performs the 2-in-1 function of vacuum and steam. While the Crosswave only cleans, the Symphony both cleans and disinfects thanks to its steam function. The cyclonic nature of the Symphony vacuum makes it a poor choice for rugs and rugs. Thus, it is advisable to use your Symphony vacuum only on sealed hardwood floors such as linoleum, tile and laminate flooring. However, some laminate floor manufacturers do not recommend spraying their floors, so it is best to check whether a steam mop can be used safely on your floor before purchasing the Bissell Symphony vacuum.

Bissell advises customers to use only distilled water in their Symphony vacuums for steaming and strongly cautions against adding chemicals to the water. The company claims that the hot air waves of the steam are able to disinfect your floors and kill bacteria and germs without the help of chemicals or vinegar. There are customers who ignored this advice and ended up complaining that their steamboats stopped working within 2-3 months.

One of the unique features of the Symphony is the ability to vacuum and spray your floors at the same time. The Crosswave, on the other hand, cannot suck and scrub at the same time. Both vacuums claim to save time due to their multi-functional features. However, the true ownership of this claim lies with the Symphony, as users can vacuum and spray their floors in one pass.

Design and technology

These two bagless vacuum cleaners from Bissell Homecare’s stables perform different functions and, therefore, have different designs and technologies guiding their operations. While the Crosswave vacuum uses the dual tank design, Symphony uses the dry tank technology. Dry tank technology prevents moisture from entering the vacuum component (s). Of the two vacuums, the Crosswave has the larger tank capacity.

The Crosswave has a multi-surface brush roll constructed from microfiber and nylon, while the Symphony uses steam pads rather than brushes. The Symphony vacuum has two sets of pads: one set of soft white pads for hardwood floors and another set (these having gray and white stripes) for scrubbing purposes. The model purchased determines the number of pads in each set. These pads are made from specially designed microfibers and are very effective at removing stains and odors. Most customers claim that unlike brushes, these pads rarely leave scratches on floors.

The Symphony vacuum cleaner also uses steam technology which makes preparing the filter very easy and fast. Unlike most steam mops, the Symphony operates automatically and eliminates the need to manually pump the handle for steam.


In terms of size, the Crosswave is slightly wider, bigger and heavier than the Symphony. However, the Symphony is half an inch taller than it.

Click here for more details on the Bissell Crosswave

Click here for more details on Bissell’s Symphony

Models and colors

The two vacuum cleaners are available in several models. There are 8 models of Bissell Crosswave, each model having a specific color or color scheme. 3 of these 8 models are more common than the others: 1785, 1785A and 1785W. The 1785 and 1785A models are white in color with bold accents of lime green. The 1785W model is available in white and blue.

The Bissell Symphony has 11 models, the 3 most common being 1132, 1132A and 1132P. The main difference between these models is the color and number of steam pads included in the unit. The 1132 is red in color and comes with 1 soft pad and 1 scouring pad. The 1132A and 1132P have 2 soft pads and 2 scrub pads. The 1132P is blue in color, while the 1132A comes in several colorways, the majority being navy gray and blue.


The Crosswave has digital controls placed on its handle to switch between cleaning carpets and bare floors. There is also a solution trigger placed next to the controls that releases more cleaning solution when pressed.

Like the Crosswave, the Symphony is equipped with digital controls as well as a trigger for steaming. Customer complaints about this vacuum were the lack of an on / off button or switch. Once you plug the vacuum cleaner into a power supply, it will automatically turn on and start working.

The Symphony also gives you the ability to switch between two steam options for different stain situations. The Low Steam option supports easy-to-clean stains, while the High Steam option removes tough stains. Although the Symphony sucks and vaporizes in one pass, if you feel the need to vacuum first and then vaporize in another pass, the vacuum’s digital controls easily give you that option.


Bissell Crosswave vs. Symphony

Bissell’s Symphony

Both Bissell vacuums were praised for their good suction capacity. However, the consensus of most users is that while it does an excellent job of scrubbing tile, grout, and other sealed wood surfaces, the Bissell Crosswave is quite unsatisfactory for cleaning rugs, rugs and floors. stubborn stains.

The situation is not that different for the Symphony. It is perfect for sealed hardwood floors, but does not work well on rough unsealed floors as well as rugs and rugs. Some customers have also complained that the vacuum cleaner leaves marks on the floor.

Several users of the Crosswave vacuum have complained that more than one pass is required during cleaning before the floor dries properly. Unfortunately, this negates the time-saving goal of using a 2-in-1 machine. On the other hand, Symphony users claim that the vacuum rarely leaves any moisture and thus eliminates the need for drying, which saves time.


The input power for the Crosswave is 120v, 4.4 amps while the Symphony is rated at 120v, 1500W.

Cleaning and maintenance

Pads, brushes, brush rollers, filters and nozzles can be easily removed from vacuum cleaners for cleaning. Most of these components are washable and replaceable. However, most people say that the time spent properly cleaning these vacuums and their removable components is quite intimidating. Crosswave users have particularly complained about the time it takes to dry components even after being placed outdoors.


The Crosswave comes with a bottle of cleaning solution and a multi-floor brush roll, while the Symphony comes with 4 steam pads, a water filter, a vacuum filter kit and a measuring cup to fill the tank.

Convenient Features

The Symphony has an adjustable handle which makes cleaning very easy and storage very convenient. The Crosswave’s swivel head allows it to clean smaller spaces and also makes the machine easier to maneuver. Both vacuums have a satisfactory cord length.


Both vacuums have a 2 year warranty. However, if purchased directly from the Bissell site, the Crosswave comes with an additional 2 year warranty while the Symphony has an additional 1 year warranty.

Advantages and disadvantages of the Bissell Crosswave


  • Larger tank capacity
  • Ideal for tiles and uneven surfaces
  • Longer warranty period
  • Decent suction

The inconvenients

  • Heavier
  • No water level indicator
  • Lots of complaints about its cleaning solution

Advantages and disadvantages of Bissell’s Symphony


  • Lighter
  • Economic
  • Decent suction
  • Cleans and disinfects floors

The inconvenients

  • Smaller tank capacity
  • Shorter warranty period

Click here for more details on the Bissell Crosswave

Click here for more details on Bissell’s Symphony

Summary and recommendation

Both the Bissell Symphony and the Crosswave are excellent choices. But if I chose, I would definitely go for the Symphony because it is the most versatile machine. What sells me the most is that it can both clean and disinfect thanks to the heated water provided by the steam function. The Symphony uses pads rather than brushes, which means it’s less likely to scratch the floor. Neither machine works to wipe carpets. But the Crosswave has the advantage of being able to perform well on uneven floors. Ultimately, these two machines are good choices.

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